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Beginner's handbook

9 Things You Didn’t Know the Printful Mockup Generator Could Do

By Reading Time: 4 minutes

When people think about the mockup generator, they usually just think about product photos and seeing how a design looks. However, there are many other ways that the mockup generator considerably speeds up the process of launching new products on your store.

We wanted to help you out, and show you a ton of extra things you can do with our mockup generator.

1. Publish directly to your store

Most of our integrations have an option where you can create a design in the mockup generator and push it directly into your store. That means no image downloading, no syncing. It even comes with pre-written product descriptions.

To try it out you go to Stores → Add, where you’ll be prompted to choose the product you want to create and then move to the generator where you can choose your sizes, colors and upload your print file.

You’ll be able to modify the title of the product description, but keep in mind our product description generator includes all of the important specifications your customers might want to know. It’s up to you to add personality.

After that, you can choose which storefront mockup you want. You can use a Printful mockup with a model, or you can go with a flat mockup.Printful_Mockup_Choices

If you want to replace the mockup photo for your store, you can download a new one using the mockup generator. Then, you can manually change the product image on your ecommerce platform

2. Create print files

Even though it’s called the mockup generator, it’s also able to generate print files for you. Say, for example, you have a logo that you want to put on a t-shirt. Upload the design to the mockup generator, size it and position it, and then generate the print file. Now you’ll have a Printful-compatible, guideline-compatible print file that’s ready to be submitted for orders.


After positioning the logo where I wanted it, I clicked “generate files”. There, I was able to download the correct sized and proportioned print file that I could submit to receive a t-shirt with the logo position exactly where I had set it.

This works for both DTG and sublimation designs, and it’s the most foolproof way to make sure that the printing process goes as smoothly as possible. Usually, the process is slowed down only when there are issues with the graphics and when they don’t meet the printing guidelines.

You can check out the Printful design size and guidelines at the bottom of the mockup generator page.

3. Select multiple product colors at once

You can click on several colors to get your design placed on all the colors you want to offer. A nice time-saver so that you don’t have to go through the mockup process for each color.


4. Pick print area background color

Mockup generator also has a feature that lets you add background colors on mugs, phone cases, wall art, and all-over products (like leggings). Now you can choose between using your design to cover all of the product, or using one of the colors we offer to fill the background of your design.


5. Add text and clipart

If you have a simple design you want to try out, the mockup generator can create it from scratch, no other tools needed.


You can use “Add text” to create a text-based design using one of our many different supported fonts.

You can also hit “Add clipart” to add different shapes & symbols, line drawings, and emotions designed by us.


6. Rotate your designs

Sometimes, your design doesn’t look quite right when placed straight up. If only you could just rotate your design. Well, the mockup generator’s rotation tool lets you do just that.


When you add your design, you can use the little rotation icon to find the perfect angle for your design. Or you can write the exact figure you want in the rotation box.

7. Zoom in

When you’re creating your mockup or print file, placement is key. Whether your design is on the smaller side or it covers the entire print area, you’ll want to make sure you place it exactly where you want it to be.

This is where the zoom function of the mockup generator comes in. When you’ve uploaded your design, simply press “Zoom in” to get a closer look at the print area.


Once you’re done positioning the design, just press “Zoom out” to see the entire product again. This way you can be sure that the design is firmly located in the print area without leaving anything out, that it doesn’t go over zippers and seams, etc.

8. Generate embroidery mockups and files

The mockup generator is not just for products that you can print on—it’s also for embroidery. Upload the design that you’d like to see embroidered on a hat, choose the type of embroidery, the thread colors, and let the generator work its magic and show you how the hat will look like.


Recent mockup generator update also lets you create text-based embroidery designs.


In the “Design” tab select “Add text” and get creative.


Remember that when it comes to embroidery there are lots of little tricks to keep in mind to ensure that your designs look great. We have a page to teach you to create embroidery files that will help you with this!

9. Create designs with several layers

This feature lets you mix and match different design elements available in the mockup generator to create unique print files. You can also upload your existing designs and add something special to them.


Your turn

Now that you know all of our mockup generator insider info, you can go and play around with it and see how you can benefit even more from it!

If you need inspiration, make sure to watch our step by step video tutorial about how to create designs in our mockup generator.

And in case you’re looking for free ready-to-use designs, make sure to downloads some awesome typography graphics below.

Download free typography designs

Subscribe to our blog and get your free typography designs!

  1. Linda McClure

    I’m going to try that third one with my very next product. Thanks!!

    [I’d like to take this moment to beg you to put mugs on the generator next. Please? Pretty please? With whipped cream, natural sugar, and a healthy(ish) cherry on top? Okay, begging done. Thanks for listening.]

  2. Nathan Donahoe

    I love how your mockup generator supports us creative entrepreneurs! It literally saves me thousands of dollars of graphic design fees I would have to pay someone to design my web mockups. And it is so high quality too with how you put wrinkles in. Thanks Printful-Fam!

    PS Just saw the new totes you added! Can’t wait to upload it to my site 🙂

  3. J Spargo

    Hi – the mock-up generator is fantabulous! But please oh please can you include the inner tagless area of tees in the mock-up, along with the back of tees? I really want to show that our tagless tees have our brand on them for the inner tagless area — waiting for this before we open our online store because we don’t want to use product mock-ups that have tags! Also, a larger color selection for Alternative women’s tagless tees would be awesome — you used to have more colors for that brand, but then the product line-up changed and the color options greatly diminished 🙁 We really wish you had American Apparel women’s tees (50/50 version available in many colors) in the tagless option too!!!)

  4. Gregory Davidson

    Thank you for sharing this… one of my biggest struggles was figuring out where exactly on the product printing was going to start. With different measurements for different products the visual aid of the mock-up generator for print files is invaluable!

  5. seb

    I’m struggling a lot to upload my 29x20cm design. I want it printed on the basic mens american apparel at exactly 29cm width 20cm height. I uploaded a 40.64 cm x 30.48 cm png file which is the the maximum canvas size for men t shirt from what i read and this one contains the 29x20cm design. But it looks a lot smaller on the mockup than what the reality should look like. Any tips?

    1. Nora Inveiss

      Hi Seb! It’s important to note that the mockup will look different depending on the size of the shirt – designs generally look smaller on larger shirts. I recommend getting in touch with and including some screenshots of what you’re seeing – they’ll be able to help you out 🙂

    1. Nora Inveiss

      Hey Leah! We have back mockups for some of our most popular products. Most of the American Apparel and Bella + Canvas tees have a back. Was there a specific model you’re interested in?

    1. Nora Inveiss

      Hey Ethan,

      One thing you can do is create a template that’s the total size of the print file, and then placing the logo in the top-right corner (similar to what’s going on here). As for size and placement, I recommend ordering samples. What you see on screen doesn’t always look as great in person, so experiment with different placements and sizes to see what you like.

      1. Ricardo

        This is not that good of an answer. The printful team should already know where best logo size/placement should fit for us so that we do not need to order samples every time we move a logo around FOR EVERY ITEM. That is obviously not efficient as it is both expensive and time consuming. All it takes is your team to figure out best placement once and for all and include that location in the print file templates, then again in the file view on product templates. C’mon you guys.

        1. Madara Zute

          Hello Ricardo,
          Logo placement is a design choice—this is something we cannot really decide for the customer.
          The perfect layout depends on the logo itself, the colors used, as well as the aspect ratio. Some logos look better if they’re placed a bit higher than others, for example, logos that consist of an icon and text.

  6. Kelly

    This makes sense…however, I’m struggling with how to place the same logo mark but different color ink on a different color shirt? For example, I have a black ink logo mark for a white t-shirt but i need a white logo mark ink for the black t-shirt? Thank you!

    1. Nora Inveiss

      Hey Kelly! You’d have to create separate print files for different color graphics. So create a mockup of a white shirt with a black logo mark, and then another mockup for a black shirt with a white logo mark.

      1. Mark

        Hi Nora!

        In response to your reply to Kelly there, do you know how we can make then make those different colour graphics become the variants for one product? Right now Printful is making a black shirt with a white graphic and a white shirt with a black graphic different products, but I’d like them as variants because they are the same graphics (just different colours). Any help would be greatly appreciated on this!

        Thank you!

  7. Alex

    Is it possible to generate two variants for shopify using two different images? Let’s say I have a black image for white shirts and same white for black shirts. It’ll be the same products, but two variants.

  8. olie

    When I tried the Mockup Generator for the Yoga Pants it didn’t seem to work and made my design a complete blur is there something im doing wrong? Will my Yoga Pants print like this?

    1. Nora Inveiss

      Hi Olie! It could be that the resolution of your uploaded print file was too low – we require a minimum of 150 dpi. I would reach out to, explain your issue, and include screenshots. So long as your print files meet our requirements, leggings should come out looking great!

    1. Nora Inveiss

      Hi Eli! It seem so 🙂 What ecommerce platform are you using? Why aren’t you able to get past it (eg. error message, smth else)?

  9. Ben

    When I update my synced product mockups in Printful, the images do not update on my own site. Is there a way to re-sync, or something to that effect?


  10. Jay

    For the all over pants, can I just place a small logo on the upper front part of the pants? I don’t need a sublimation but it looks like that’s the only option for the pants. I just want to place my logo on the pants.

    1. Nora Inveiss

      Hi Jay,

      Do you mean the leggings? You don’t have to print on the entirety of the leggings – just adding your logo is OK. But keep in mind that we can’t 100% guarantee its placement, and the rest of the legging will print out white.

  11. L

    I usually have to crop each generated image with an aspect ratio of 16:24 to fit with my e-commerce 4 product grid.

    Can you add an option within the mockup generator to make generated images respect a custom aspect ratio? Not every ecommerce use images that are 1X1.

  12. Jd

    Hello, I love your mock up system.

    I would love you to add the ability to print on the sleeve area of t-shirts, I have allot of style ideas.

  13. Tony Zeoli


    One of your competitors offers the ability to set a “personalization” area on a T-shirt. For example, they can change a piece of text on their order to their name or something like that. Can you do that with the Printful mockup generator – meaning add a “zone” if you will, where the customer can add some custom text?

    I’ve sent a message to developer support, because we want to use WooCommerce with the personalization / engraving add-on to send that piece of information to Printful to add below the logo or design applied to the shirt.

    Any help you can give here would be appreciated.

    1. Nora Inveiss

      Hi Tony!

      Do you mean you want your end-customers to be able to create custom designs that we’d then fulfill?

      Yes, it is possible and we do have customers that do this. But it requires some programming work and you’ll need to use our API:

      I suggest talking with a developer to get this set up!

  14. Tom

    Printful: Two Shirts with the Same Design in One Product

    I’ve been trying to figure out how to connect two shirts, in most cases a mens/unisex shirt and a woman’s cut shirt with the same design to one product in Tictail. What I’d like is to have a style variant for “mens/unisex” and “womens” and then the sizes selection would be passed to Printful. They’d pull the correct shirt based on the style variant, and then the correct size as usual. But, I can’t seem to figure out how to connect two Printful products to one Tictail one, and having multiple shirts in Printful doesn’t seem to be an option.

  15. Donald Felix

    Hello Julia,

    Thanks for expanding a bit more
    on the features of this generator.
    I want to ask…

    If i use this tool to generator print files and product
    photos for my Shopify/Amazon store, do i have to pay Printful
    for every product photo generated through this Mockup…?

  16. Jennifer

    Hi Julia,
    Thanks for the very helpful info.
    In step 1, after logo positioning, the next step is “generate file” ….for download (I don’t have a shop yet, and want to save my designs sized and ready to upload.) ….. Where do I find where to click to generate files????
    I can’t find a generate file heading?

  17. Orna

    Is it possible to modify the mockup after a shirt has been created? By modifying the mockup I mean changing from display with a model to flat display ext..

  18. Crystal McFarland

    Will female models or just even the t-shirt itself be added to the mockup generator for the Bella + Canvas 3001 Unisex shirt? Being that it is a unisex shirt I would expect there to be no models at all since it can be for either men or women. It is frustrating that I cannot use the mockup generator for this shirt because I am selling to women therefore cannot feature a male model. I would suggest that when selecting the shirt from the women’s department that we be given a female model and a male model if selecting the shirt from the men’s department. Either that or no models at all and just the t-shirt like the Bell + Canvas 3413 Triblend. I don’t if this is an issue for other unisex as well but if so, they should be changed as well.

    1. Giedrė Kronberga

      Hi Sharon. I’m not sure I understand your question. Do you want to know how to publish products to your Etsy store using push generator?

  19. Porscha

    Hello! Bit of a silly question, but how do you delete uploaded files? I have about 3 I need to delete and can’t seem to find a way. Thanks!

    1. Giedrė Kronberga

      Hi Porscha! Every uploaded print file on your File library should have 3 icons on the upper right corner – preview, download, and delete.

  20. Natashia

    Any plans on adding ethnic models to the mockup generator? Would be nice to select from a diversity of generate mockup models. Would be helpful for brands that target a certain demographic other than Caucasian.

  21. Quincy


    Are there plans to provide models of different ethnicities? If I have shirts specifically suited for a specific demographic, it would be nice to have models that reflect that demographic (ie. Black, Asian, Latino, South Asian etc.).

  22. A.V. Perkins

    Hello! I have a question. I was wondering is there a way to display a shirt that is in different colors and have a different color file in one product? i.e. I have a black shirt with white font and a white shirt with black font but they are both the same shirt. Can I have both without making two separate products?


    1. Giedrė Kronberga

      Hi! Yes, it’s possible! You’ll first need to create the product with all the needed variants on your storefront and then head to Printful. Hit Stores -> Sync -> Edit (on the product) -> Choose product (on the variant). Then, choose the right product and upload the needed design file to each variant separately.

  23. Amy Clarke

    Hello, quick question – how do you create a “set” under one listing for ordering through printful? eg. two pillow cases, or his / her mugs etc. I know how to upload one item but what is this process for a set of something. So that they get ordered together, or is this something that you have to manually order with printful each time. thanks in advance. enjoyed your article very much.. Amy

    1. Edward Zarins

      Hey Amy, at the moment this is something that needs to be done manually on Printful’s side or you can look for a third party app/plugin that can help you set it up on your store’s end. 🙂

  24. Laurie Rose

    I duplicate my store. The new store does not have any of my pictures.
    Why did this happen? It looks like I have to recreate all of my items.

    1. Edward Zarins

      Hey Laurie,

      How did you duplicate your store? At the moment it’s not possible to duplicate your Printful store. And if you made a copy of your website, you’ll have to sync all of your products again.

  25. NJ

    Is it possible to have multiple products for the same design published at once. For e.g I have a design created and want to apply for a hoodie,t-shirt and tank top. Is there a way to select all three without going to pick each type and apply the design?

    1. Edward Zarins


      You’ll need to create each product separately. But you can use the same print file that you’ll find in your file library. 🙂

    1. Edward Zarins

      Hey Jacoby,

      Not all of out Unisex products have male and female mockups available. We’re working to change this. Stay tuned! 🙂

      1. Shannon

        So glad you are adding women to the mock-ups. I have a woman focused shop, and these male mock-ups are not giving me the vibe I’m looking for when finalizing my shirts. I’m curious what the ETA is for this update?

        1. Edward Zarins

          We don’t have an ETA for this but we’re working on this already. We’re creating new mockups and mockup styles for most of our products! 🙂

  26. Quinten


    Does deleting/changing the product images/mockups on my wordpress website have an effect on my printfull products I try to sell? Can I do this without encountering problems in the future?

    Thanks in advance 🙂

    1. Edward Zarins


      You can change your product mockups on your WooCommerce store. We’ll print your products exactly as they are synced on our side, so make sure to check this in your Printful account. 🙂

    1. Giedrė Kronberga

      Only if the fonts you purchased have a license that gives you the right to use them for commercial projects.

        1. Edward Zarins

          Hey Julie,

          At the moment it’s not possible to upload your own fonts to our text generator but you can create your text-based designs on any other design software and upload them when creating your products. 🙂

  27. Scott Belleri

    Hi, Is it possible to choose two or more mock up images for one product? For example—produce a mockup of a male model wearing a shirt, and one with a female wearing the same one? As far as I can tell, each product only allows for one mockup to be produced. Thank you!

  28. Matthew Wilder

    Hello, thank you for the useful info. I would like to add more mockups to already existing products for my store. Is there a way to open an already existing product and generate more mockups for it IE a different model for a t-shirt or multiple angles for hoodies with printed sleeves. These mockups exist as option when originally creating the product, and I would like to add them to my store. Thank you!!

    1. Edward Zarins

      Hey Matthew,

      Yes, you can do that by using our mockup generator! Create your new mockups and manually upload them to your store. 🙂

  29. Josh Patterson

    Hi there,

    Wondering if it’s possible to change the default color names to something a bit more “branded” (e.g. instead of “Orange”, call it for instance “Syracuse” or “Carolina” instead of “Blue”).

    1. Edward Zarins

      Hey Josh,

      You should be able to do that on your store’s end. But make sure to not mislead your customers with those color names. 🙂

  30. Taro Chris-Iwuru

    Am I able to give my customers the option to choose different tect colors (as in, offer them 3 text colors to choose from for a personalized item)?

    For instance I have a mug that says “Custom text here” I want my customers to decide the color they want: black, red or blue. Is that doable?

    1. Edward Zarins

      Hi there,
      Yes, with our Shopify Personalization Feature your customers can choose the color of the text. Currently, our Shopify Personalization Tool is only available for DTG and wall art products.


    Is there any other models than the ones on the site available and will they be updated any time soon just asking..or even just t-shirt layouts once the mock up is complete

    1. Edward Zarins

      Hey Karlos,
      You can create your mockup photos using our mockup generator and you can select which mockup style you prefer. We’re working to add new and more diverse mockups soon. 🙂

      1. Brett

        Why do some products have model mock ups and other only flat. It’s hard to use Printful for all products as people see different layouts throughout a website. Flat options mixed in with models. Any plans on generating model mock ups for all products? Thanks

    1. Giedrė Kronberga

      Hi Alejandro, you can’t add designs to products in bulk. That’s because each product has slightly different print file requirements.

  32. Emily Rucker

    I love this tool! I have recently noticed, however, that the “save to library” option is gone and only showing “download”. Is there a limit to the number of images you can have in your library?

    1. Giedrė Kronberga

      Hi Emily, you can save your mockups to the library.

      1. Make sure you’re signed in
      2. Select “Print files”
      3. Click “Save to Library”

      Let me know if it worked! 🙂

  33. Jaimee Law

    Hi there, I’d like to add a black image onto a white shirt, and the same image in white, onto a black shirt for my etsy shop. I can’t seem to figure out how to do this, so that it ends up in the same listing. Any pointers?

    1. Giedrė Kronberga

      Hi Jaimee, that’s not possible with Printful as your black image and white image are two different print files.

    1. Edward Zarins

      Hey Kyle,

      You can try placing your design in the chest pocket area but we won’t be able to guarantee an exact placement and it may also shift for other product sizes as our product/mockup generator uses “M” size clothing but the outcome may look different (proportionally) on different sized items.

  34. Steve

    How do i upload a black file on a white shirt and vice versa on the same product configuration? When i select the shirt color and change the file, it changes all variants.

    1. Edward Zarins

      Hey Steve,

      You can do that by manually creating your new variant on your store end and then going back to Printful and syncing your new item with according print file. 🙂

  35. Teri

    Not sure why I can’t figure this out or find the proper article, but why is it my products appear in my store sideways after upload from generator? How to I make the design in the front be the default view?

    1. Giedre Kronberga

      Hi Kailen, did your print file have a background color when you uploaded it the first time?

  36. Jesse Hahka

    Hello. I love the Printful service, but I am concerned about the legal of the fonts and other design elements offered by you. Help? I am going to sell merchandise for profit and I want to keep all the profits. Cheers.

    1. Edward Zarins

      Hey Brandon,

      At the moment we can’t guarantee a fixed placement for all of your orders and the design may also be placed a bit differently for different size items.

  37. Tyresse Bracy


    Say I’m creating the the same logo shirt but on two different colored shirts (lets say black and white). Its obvious that the black shirt would need a lighter colored logo to display properly and vice versa for the white shirt.

    How do I get the identical print for both shirts without having to eyeball for accuracy?

    1. Edward Zarins

      Hi Tyresse,
      To achieve this you’ll have to manually update a part of your product variants. To make sure the graphics are placed identical you should use our template (you can download it from the product page) and design software of your choice.

    1. Giedre Kronberga

      Hi Emmanuel,

      I’m not sure I understand your question. Do you want your designs to have the same color as the piece of apparel you chose?

      1. Emmanuel Armah

        Sorry for the delayed response. During mock-up process how do I change printful image background color ?


        1. Giedre Kronberga

          Hi Emmanuel 🙂

          You can’t do it in our mockup generator. You’ll have to create and download the mockups from the generator and then manually add the background color yourself.

    1. Edward Zarins


      Each platform has its own way how to do it. In general, you just have to change your product photo to your preferred mockup.

    1. Edward Zarins

      Hey Joseph,

      Not really. Overlapping designs won’t result in a double layer or richer colors. 🙂

    1. Gundega Sāmīte

      Hi Anne!
      You can certainly keep changing mock-ups and designs up until the point of ordering a product. Once you push a product to your store, however, how you can edit it will depend on the platform you are using. Let me know what integration you are using, and I’ll be able to help you further!

  38. Rose

    Hi. I just wanted to make sure that as a Printful customer, I can take the transparent background mockups made with the generator and place them on my own backgrounds, in order to customize the mock up somewhat (within the usage rights).

    I would also be able to clip out the mockups of models on white backgrounds or environmental backgrounds and place them on a different background, right? Thanks

    1. Edward Zarins

      Hey Rose,

      Yes, you can freely use and edit our mockups as long as you’re using them to sell Printful products. 🙂

  39. Dee

    Hi! I have a font that is up for public use that I’d like to use on your site to design a shirt. Is there anyway to upload a font?

    1. Giedre Kronberga

      Hi Dee,

      You can’t upload a font to our product generator. You’d have to create a design using that fond and then upload it as print file.

  40. Vince

    How does artwork placement work on the mockup generator? When I import my artwork it seems to sit high on the shirt and not really the normal placement of four fingers from the collar. Should I lower it or is the default four fingers?


    1. Giedre Kronberga

      Hi Vince,

      You can place your design the way you feel it looks best. Just make sure it’s not outside of the print area 🙂

  41. Tyson

    I have used the mock up generator, designed the shirt uploaded the generated design to my website saved and published it to the website. But how does that link to the product when its just a generated pic?

  42. Jon Burks


    If I am selling on multiple channels, can I save a listing so I can easily upload across all stores or do I have to redo it manually each time?

    1. Edward Zarins

      Hey Jon,
      At the moment it’s not possible to add your products to multiple stores at once but you can use our “Import from store” feature to make the process easier. When adding new products, you should look for the “Import from store” tab on the top left corner of your window. Hope this helps!

      1. Rebecca Renfroe

        Thank you so so so much for this reply! I just spent two days building out a design series only to find out it needs to go on a different domain/site. I was kicking myself at the idea of having to redo all of those listings!

  43. Josie Belliard

    I want to use my fancy product designer app in order to allow my customer to edit my designs online (real time). I wanted a way to use fancy product designer, but yet use info and picture to import into my product. Is there a specific position or maximum width and depth for the printed area? I was thinking of generating the product without any design, and then using my plugin to design over your product (which would be in another layer). Can you suggest how to deal with this? I tried your mockup tool but sometimes locks up specially on mobile devices.

    1. Edward Zarins

      Hey Liz,
      Yes, you can use Printful together with your Wix store but at the moment we don’t have a direct integration with them. You can still place manual orders with us or connect your store via Wix + Shopify + Printful. Here are more details on how to connect your Wix store with Shopify:

  44. Melissa Mesler

    Besides using our eyes to try and line things up exactly the same for multiple shirts, is there a way to ensure that a logo on the front of a shirt is the same size and placement for all versions? Can Printful double check that? I don’t want to get different shirts that might be slightly different.

    1. Edward Zarins

      Hey Melissa,
      At the moment we don’t offer any tools to help with positioning your design in the same place for all of your products. We also can’t guarantee the same placement all the time because due to DTG printing specifics, the design can shift a bit during the printing process. Your design may also look different (smaller or larger) on the same shirt’s different sizes.

  45. Erika Vadnai

    I’d like to make a design using seamless pattern. Is there a possibility to choose pattern repeat? I’ve not find it.
    Thanks for the help!

  46. Mari

    Hey! I was wondering, if it’s possible to use the mockup images outside of the store, for example on your store’s Facebook page? Thanks in advance for your reply!

    1. Giedre Kronberga

      Hi Mari,

      Absolutely. You can download the mockup images you created as a zip file and upload them wherever you want 🙂

    1. Giedre Kronberga

      Hi there! At the moment, product for personalization is available for DTG and embroidery products, and wall art only.

  47. Samantha

    Hello! When I’m doing the mock up there is a white square around my design. Will that print with my design ? I can’t get rid of it.

    1. Giedre Kronberga

      Hi Samantha,

      If there’s a white space around your design, it means that your print file has a background. If you don’t want it to be printed, you’ll have to remove the background.

        1. Giedre Kronberga

          Hi Payton,

          It’s a possibility that the shades of white of the printed design and the garment won’t match. I’d recommend removing the background 🙂

  48. Sarah

    Hi, I just did a mock up, and created an Etsy listing from your website. I went into my Etsy store and published it.

    How do I find my design within your website again? I have been searching my profile and cannot find the design I just created. Thanks!

    1. Edward Zarins

      Hey Sarah,
      You can check your print files from the “File library”. You can access it from your Printful dashboard (left side menu).

  49. April

    I kkep receiving an error message saying my design is too small, however it looks large on the mock shirt. Is their a standard size for the file when I upload my own designs?

    1. Giedre Kronberga

      Hi April,

      While your design looks ok on a mockup, it won’t look as great when printed. Check “File guidelines” tab on the product page to learn the requirements for your print file 🙂

    1. Edward Zarins

      Hey Jenna,

      Sure, you can use any other mockups you prefer. Just make sure they display the product accurately. You’d need to upload your own mockups from your store end and not via Printful. 🙂

  50. Gary Felton

    Hello, We would like a file for the 11oz mug and the same image only sized for the 15oz mug. How would I do that? Do I have to make separate products? if so can I merg them for dispay?

    1. Madara Zute

      Hi Gary,
      You can either create two separate files or create one file for 15oz mug and then use the same file for 11oz mug too—our system will compress it automatically.

  51. Matthew

    Pick print area background color is a great tool but is there anyway to make this like the shirt color variants? Would be nice to allow customers to choose their own color.

    1. Madara Zute

      Hi there Matthew,
      A solution I could propose is to create several product variants with different background colors and then manually place them under one product through your ecommerce platform.
      Hope this helps!

  52. Laurie

    I ordered samples of my shirt design in XL and the design looks too small. With the mockup, it is as large as I can go. With smaller sizes it is fine. Is there a way to adjust the design for different sizes so that the larger sizes don’t have dinky designs on them?

  53. Carrie

    Hello! Is it possible to generate a file after you’ve already created the product and its listed in your store? I wasn’t aware of the “generate file” benefit until I read this article. Now I am kicking myself for not researching more before I created almost 40 items. 😩

    1. Edward Zarins

      Hi Carrie, you can download your existing product mockups by going to your Printful dashboard > Stores > Select store > Select product > Hover over the mockup > Download. And you can always recreate your product mockups via the mockup generator.

  54. Eric

    Do I need to create a new and separate hoodie template for each hoodie design I want in my store or can I just create a single hoodie template and use it over and over for each different hoodie design I add to my store? If that makes sense. I am thinking the latter, but just wanting to make sure.

    1. Madara Zute

      Hi Eric,
      Each product template has to be created and saved with a separate design. However, when pushing the products to the store from the template, the print file can be changed. This can be helpful if you’d like to pre-select all the color variants that you want to add and keep for all products. In that case, you can use the one template and change the design every time when you add a product.
      If you have further questions about this, please reach out to, I’m sure they’ll be happy to help. 🙂

    1. Madara Zute

      Hi Gerard,
      To edit the print file for all product variants, go to Stores > Sync > Edit on the product > Select all variants (checkbox on the left) > Change print file > Make changes > Save. This way all selected product variants will be updated.
      Hope this helps! 🙂

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