You might have heard us say these words before, but once again it’s true – it’s time for another major step forward in Printful’s story. We’re launching our new Printful Warehousing & Fulfillment service.
It’s been in beta testing for a few months, but now we’re ready to share it with everyone. So read on to find out what Warehousing & Fulfillment has to offer and how it can help you save valuable time and energy!
First things first – what exactly is Warehousing & Fulfillment?
In a nutshell, you can now store your non-Printful products at our warehouse, and we’ll pack and ship them to your customers when orders come in.
- Want to free up time to spend on marketing, new product development, and more activities to grow your business?
- Is your business expanding, and you don’t have time to do everything by yourself?
- Are you simply tired of fulfilling orders?
- Would you like to keep your business operations in one place?
If the answer to any of these questions is “yes,” Printful Warehousing & Fulfillment could benefit your business.
How do I sign up for it?
You’ll need a Printful account to use Warehousing & Fulfillment, but you don’t have to sell Printful’s print products. In other words, you can sign up for Printful and only use Warehousing & Fulfillment. If you’re already using Printful, you’ll now see a “Warehouse” tab in your dashboard where you can access the new service.
How does Warehousing & Fulfillment work?
- You mail us the products you’d like to store at our warehouse
- We receive them and stock them
- When an order comes in, we pack and ship the product to your customer
Now, let’s dive into more details.
Once you decide on the products you’d like us to store for you, you’ll first have to submit them for approval. You can do this in the “Inventory” tab of the Warehouse section in your dashboard.
Click “Add new product,” and you’ll be asked to fill out a form with information about your product (eg. length, height, variants etc.). Once you’ve submitted your form, we’ll take a look to see if we’re able to store and handle orders with this product.
Although we accept all kinds of products, there are some things that we won’t be able to store, like perishable goods or items larger than 15’’x15’’x10’’. Take a look at our Warehousing & Fulfillment terms of service for more info.
Once we’ve reviewed your submission (it usually takes about 2 business days), we’ll let you know via email if it’s been approved or declined. If the product has been accepted, you can send your stock to us. If it’s been declined, don’t send it to us – we won’t be able to store it.
Prepare your package, and choose the Printful warehouse where you’d like to store it.
We can store items at our North Carolina facility in Charlotte, or in our Europe location in Riga, Latvia.
It’s important to remember that the shipment you send us needs to have a tracking number so that we can process it easier once it reaches us. When you’ve mailed the shipment, you’ll need to let us know that your package is on its way.
Head over to the “Shipments” tab in the Warehouse section, and create a new shipment. Fill out the form: list the products you’re sending us, how many of each, and specify the Printful facility that you’re mailing them to. And, as mentioned previously, include the tracking number.
You’ll see that the created shipment will appear in the “Shipments” tab with the status “In transit.” We’ll let you know via email when the shipment reaches us and when your products are stocked in our warehouse. When that’s done, you’ll see that the shipment’s status in the dashboard will have changed to “In stock.”
You can also deliver us your products at our fulfillment centers in person. In this case, you also need to create a new shipment and choose the “I’ll drop off the products myself” option. Make sure to write the generated number on your package so that we can easily identify your goods later when we stock them.
Once your products are stocked, you can sync them with your store. The product sync happens the same way as it would with a Printful product.
The really great news is that for Shopify, WooCommerce, Ecwid, Storenvy, Weebly, BigCommerce, and Tictail integrations, warehouse products can be synced with your store using our product push generator, which simplifies the process. Simply go to your store, press “Add product,” select the “Warehouse items” tab and choose the product you’d like to push to your store. Then add the product description, price, and other details, and push it to your store.
For all other integrations, warehousing products will have to be synced manually. You can find out how to do it in this video.
Once the products are synced with your store, you can start selling. When a customer orders a product you’ve synced, we’ll receive the order. We’ll take the item from our warehouse, pack it, and ship it to your customer. You’ll see the orders in the “Orders” tab of your dashboard.
Our sister company Startup Vitamins has been one of the Warehousing & Fulfillment beta testers since the very beginning. So far, more than 750 Startup Vitamins’ orders with more than 1,000 items have been fulfilled with the help of Warehousing & Fulfillment.
What will I have to pay for?
We’ll calculate the space that all your products take up in our warehouse every day, calculate the fee accordingly, and you’ll be charged the total for the month. This means that if your products are sold out before the end of the month, you’ll only be charged for the time that they were actually in our warehouse.
We charge a monthly minimum of $25 to cover our expenses of managing your inventory.
You can see the storage fees under the “Pricing” tab in the Warehouse section of your dashboard. There you’ll also find a calculator that will show you what the approximate storage fee for a particular product would be.
We’ll charge you a $2 fulfillment fee for each order plus $0.95 for each warehouse item included in the order. Let’s say your customer has ordered 2 books and 1 purse. You’ll be charged:
$2 fulfillment fee + (3 x $0.95 per each item in the order) = $4.85
If your order requires some packaging material, additional fees may apply. See the “Pricing” tab of the warehouse section for a breakdown of your fees.
How do I get started?
Head over to the new “Warehouse” tab in your Printful dashboard and submit your first product. Go through the approval process, and when that’s done, send us your products!
Some things to note:
- You don’t have to mail the products to us personally – you can arrange for them to be shipped to us from a factory or another third-party source. But you’re still responsible for the contents of the shipment.
- You can ship different kinds of products in one package – you don’t have to mail everything separately.
One of the coolest features of Warehousing & Fulfillment is same-day fulfillment! It means that orders for warehouse products submitted before 2 PM are fulfilled and shipped out the same day. The cut-off times depends on the warehouse where you store inventory:
- 2 PM EST for orders going out from the Charlotte warehouse
- 2 PM EEST for orders going out from the Riga warehouse
Remember that an order can qualify for same-day fulfillment only if all of the items are in stock. Plus, it applies to orders that contain only warehouse items. For mixed orders (warehouse items + Printful’s print-on-demand products) our regular 2-7 day fulfillment time applies.
If an order submitted on time isn’t fulfilled on the same day, we’ll automatically refund you the order fulfillment fee ($2 + $0.95 / warehouse item)!
So let’s get going!
Warehousing & Fulfillment opens up a whole new chapter in Printful’s story. We’re one step closer to becoming a one-stop shop for our customers who’ll be able to entrust increasingly larger parts of their operations to us.
If you already sell products manufactured elsewhere, take a look at our new service – it might be exactly the thing that you need to make your business even more efficient. If your store’s currently based on Printful-only products, this might be the motivational push to expand your product range.
Want to start selling other products, but don’t know where to start? We have some suggestions:
- Sticker Mule – transfer your awesome t-shirt designs to stickers
- Vistaprint – they have pretty much everything, from mouse pads to calendars and magnets
- Modify Watches – take a leaf out of Startup Vitamins’ book and create some terrific-looking watches
- Waterbottles.com – create custom water bottles your customers will adore
- You can also channel your inner craftsman and make cool products by yourself – the world is your oyster!
We’re also already hard at work on developing new features (like ordering Printful products in bulk and storing them at our warehouse), so stay tuned!
If you have any questions or recommendations, hit us up at firstname.lastname@example.org, and we’ll help you out!