Holiday Order Deadlines 2018!
Products & Pricing
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Frequently asked questions
Here you can find all the questions you need answered
How do I configure shipping rates with Amazon?
Can I add users to my Printful account?
What are Amazon's referral fees?
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Which products are available for fulfillment in Mexico?
Why aren't my products on BigCommerce syncing with Printful?
What are digitization and adjustment fees?
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Shipping / Packaging / Fulfillment
Can I choose whether my products are fulfilled in Mexico?
How do taxes and customs work for orders in Mexico?
How does shipping work for products fulfilled in Mexico?
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Warehousing & Fulfillment
How can I get my inventory returned to me?
How does VAT apply to my warehoused products in North Carolina?
Who has to clear customs when I’m sending inventory to the warehouse in Riga?
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Design tips / Mockups
Why is my order on hold?
Will there be more mockups available? How do I color them myself?
Do you have free sample designs I can use?
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Disclaimer about direct-to-garment printing
When is a white under base used?
How durable are DTG printed shirts compared to Screen Printed shirts?
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Taxes and Billing
How much is tax for orders going to North Carolina?
Why am I being charged tax for all North Carolina orders?
How will VAT apply to orders shipped from Europe?
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Terms / Policies / Returns
Who is responsible for order fraud?
What if the recipient's address was wrong?
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Why can't I log in to my Printful account even though I connected a store?
Why did my product that failed to push get deleted?
Can I use live shipping rates when utilizing the sync as you go feature?
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Holiday order deadlines
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