This video explains the billing lifecycle for both manual and ecommerce based Printful orders.
If placing manual orders with us you simply pay at the end of the order process and your order goes through. However in the case of having a connected store there’s two transactions take place:
- A customer purchases a product from your store, and they pay you using your store's payment platform.
- The order comes through to us from your linked store and we then bill you for fulfillment of that order.
Note that our transactions take place in USD and all packing slips and invoices reflect the USD value including those for international recipients.
Now there’s a couple of ways to set up billing with us. In your Printful dashboard head up to billing and you’re presented with these options:
Using the Printful wallet you can deposit money to Printful by either credit card or paypal - this has the benefit of faster order processing and avoids the possibility of transaction errors.
Default payment method
Setting up a default payment method you can register a credit card or paypal account that will be billed automatically for each submitted order.
Note that if using paypal and you receive an “address verification failure” it means the shipping address submitted to Printful doesn’t match the address submitted to PayPal when your customer went through their checkout process. For more information on this have a look at our faq page here.