Why am I being charged tax for orders going to Australia?

10% GST (goods and service tax) is due on all goods sold by foreign online retailers to Australian consumers. This impacts low-value goods that are valued at less than $1,000.

That means Printful is required by law to collect 10% GST on all orders being shipped to Australia unless:

  1. You have an Australian Business Number (ABN) and confirmation that you're GST-registered
    If your business is registered in Australia and you have an ABN, submit it to Printful and you won't be charged GST. You would then charge your customers GST and remit it to the Australian government. 

  2. Your marketplace already charges you GST
    Etsy and eBay already charge GST on orders going to Australia. GST only has to be collected once, so that means Printful won't collect GST if your ecommerce platform already does.

The formula we use to calculate GST is (Your retail price + shipping) x 10%.

If you have any questions, take a look at the Australia Taxation Office's website.


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