To ensure delivery to your customer, be sure to check "this product requires shipping" prior to saving your item when adding products in Shopify.
If an order fails to process through to Printful, a manual order will need to be placed on your end via your Printful Dashboard.
If you still have questions, contact us here
Trusted to print 1 490 304 shirts since 2013
Printful ®. Copyright © 2013 - 2017 Printful Inc. All Rights reserved.