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Products & Pricing
How it Works
Shipping / Packaging / Fulfillment
Can I choose whether my products are fulfilled in Mexico?
How do taxes and customs work for orders in Mexico?
How does shipping work for products fulfilled in Mexico?
What do the tags in my order view mean?
Where can I find the tracking information for my orders?
Which products are available for fulfillment in Europe?
What do product availability statuses mean?
Why aren't all of Printful's apparel brands available for fulfillment in Europe?
Why is my shipping label in euros?
What's the average transit time for European shipments within the EU?
Do you offer shipping with tracking?
Where is Printful's European fulfillment center located?
How are shipping prices affected by the Europe location?
If I choose a faster shipping rate, will you fulfill my order faster too?
Which shipping methods have tracking?
Are the packaging materials recyclable?
Why don't canvases ship to Australia?
How quickly are packages delivered?
Why is my product out of stock?
How do I manage shipping for Ecwid?
Do all items in orders always ship together?
Does Printful ship internationally too?
What if my customer entered the wrong address?
Where can Europe location orders ship to?
My order has been sent, why don't I see the tracking info?
Can I buy Printful products in bulk and stock them?
What happens if a package isn't delivered to my customer, but the tracking states that it did?
What if the order is lost in the mail?
Can I add promotional materials to my orders?
How can I check the status of an order?
Does Printful ship to all countries?
Can I include custom messages for Printful orders?
Do you have a spreadsheet of all of your shipping prices?
How long is fulfillment time?
Can I choose whether my order is fulfilled in the USA or Europe?
How do live shipping rates work?
How long does it take for my order to be processed?
If the customer returns the product, where will it be sent?
How do I set up my branded pack-ins?
What does the packing slip look like?
Does packaging include any branding?
How do I automatically apply Printful shipping prices to my Shopify store?
Can I upgrade my shipping speed after submitting an order?
My order shows it is being returned to sender, what now?
What if the recipient's address was wrong?
How can I add a custom message to my orders?
What if the product is damaged in the mail?
How are your products packaged for shipment?
How do you package frames?
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