How does the Printful billing system work?

If you're placing manual orders with us you simply pay at the end of the order process and your order goes through. However, if you connect a store, then there are two transactions take place:

  1. A customer purchases a product from your store, and they pay you using your store's payment platform.
  2. The order comes through to us from your linked store and we then bill you for the fulfillment of that order.

Now there’s a couple of ways to set up billing with us. In your Printful dashboard head up to billing and you’re presented with these options:

Printful Wallet
Using the Printful wallet you can deposit money to Printful by either credit card or PayPal - this has the benefit of faster order processing and avoids the possibility of transaction errors.

Default payment method
You can register a credit card or PayPal account that will be billed automatically for each submitted order.

Note that if using PayPal and you receive an “address verification failure” it means the shipping address submitted to Printful doesn’t match the address submitted to PayPal when your customer went through their checkout process. For more information on this have a look at our faq page here.

You can also watch this video to learn more about the billing lifecycle for both manual and ecommerce based Printful orders:

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