brown woman with a laptop and papers sitting on the floor illustration

Our team has got your back

Receive 24/7 support anywhere you are

Quick responses—under 2 hours to simple inquires

Support in your own language, so you can feel comfortable

Available through multiple channels, including email, chat, and social media

You’re in good hands

1

Get help from expert in-house support agents

Work with agents that know what they’re doing. Thanks to our support team's thorough training process, you'll get detailed answers/solutions to any issues during your ecommerce journey.
2

Solve your issues on the spot

Solve all problems fast—our agents are up to speed on everything going on in the company and work closely with all teams. This means they won’t be passing your inquiries through multiple layers.
3

Get support 24/7

Rest assured that our team is working 24/7 to support you. Issues don’t care about timing, that’s why we’re there for customers whenever they need us.
4

Reach us anywhere

You can contact us anywhere. Email, chat, social media, review platforms—you name it. The team never leaves a query unanswered.
5

Speak to us in your preferred language

Use the language you feel most comfortable in, and we’ll answer. We have an effective translator tool to help us communicate.

Have you checked our Help Center?

We know what we’re doing

clock icon

Our goal is 2 hours for the first response time, which is 15 hours faster than the industry average.

three people icon

A large team of in-house Customer Service professionals who are ready to help you.

world and shopping bag icon

44.4M items trusted to deliver

head with a headset icon

100+ articles in our Help Center to help you navigate through all things Printful.

I was looking for a printing company that felt current with their products, but also had great customer service—I found both of those and more with Printful.

I was looking for a printing company that felt current with their products, but also had great customer service—I found both of those and more with Printful.

I was looking for a printing company that felt current with their products, but also had great customer service—I found both of those and more with Printful.

I was looking for a printing company that felt current with their products, but also had great customer service—I found both of those and more with Printful.

Would I recommend Printful to others? 100 percent, yes! Don’t go anywhere else, because Printful is a customer service company. I definitely feel like they’re my partner. They treat me like family and they want to have a long-term business relationship with me.

Would I recommend Printful to others? 100 percent, yes! Don’t go anywhere else, because Printful is a customer service company. I definitely feel like they’re my partner. They treat me like family and they want to have a long-term business relationship with me.

Would I recommend Printful to others? 100 percent, yes! Don’t go anywhere else, because Printful is a customer service company. I definitely feel like they’re my partner. They treat me like family and they want to have a long-term business relationship with me.

Would I recommend Printful to others? 100 percent, yes! Don’t go anywhere else, because Printful is a customer service company. I definitely feel like they’re my partner. They treat me like family and they want to have a long-term business relationship with me.

They offer amazing customer support. If something is broken, they fix it right away.

They offer amazing customer support. If something is broken, they fix it right away.

They offer amazing customer support. If something is broken, they fix it right away.

They offer amazing customer support. If something is broken, they fix it right away.

FAQ

Contact our Customer Support team

Fill out this form to get started

Website chat

You can chat with us from the bottom-right corner of any Printful page.

Chat with us

Email

No matter how big or small your question is, we'll make sure to get back to you.

[email protected]