Digital Commerce 360 surveyed 102 online sellers to reveal the challenges faced at the beginning of 2023. Mainly focus was on growth and profitability concerns.

Top concerns for online sellers include the ability to forecast, react to trends, and have a reliable supply chain.

  • 52% said supply chain reliability is one of their biggest challenges
  • Consistent product quality is an issue for 32% of respondents
  • 30% of retailers say speed-to-market is one of their top struggles
  • Minimizing inventory risk is an important growth factor for 54% of businesses
  • The biggest obstacle to reaching shoppers globally is fulfillment—high shipping costs and long shipping times
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