Temporary shipping surcharges
It’s common practice for shipping carriers to increase their prices during the holiday season. This year, due to inflation, we’ve had to adapt by applying a peak-season surcharge to all orders to the US.
From Oct 3 to Jan 22, a $0.25 or $0.50 surcharge will be added to all orders with the destination address in the US. The surcharge amount will depend on the product category. If you have US-based customers, we suggest that you add the surcharge to your shipping or product prices.
We take a look at data from previous years
Add our carrier estimated order-by dates
We factor in any pre-holiday preparations, like hiring employees
Add estimated fulfillment times with carrier order-by dates to get our order deadlines
We’ll keep you in the loop if unexpected events like snowstorms, postal service disruptions, or fulfillment delays affect order-by dates
To help you at any time of the day, we’re growing our customer support and fulfillment teams
To avoid running out-of-stock as much as possible we’re actively communicating with our suppliers and stocking our most popular products
So your products can reach various locations even faster, each year we’re expanding our operations to new locations
Make your online store irresistible by following these product and marketing recommendations
If you need some inspiration and want to stock up on ecommerce holiday knowledge, here’s a guide with marketing tips for all essential holidays
Learn about shipping and tracking with YouTuber RJ Martinez