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Business-to-consumer (B2C)

Business-to-business (B2B)

What is business-to-business (B2B)?

Business-to-business (B2B) refers to transactions between two or more businesses rather than between a company and an individual buyer. B2B transactions may involve the sale of goods or services or exchanging information or resources between businesses.

The business-to-business model differs from the business-to-consumer (B2C) model, which involves transactions between a company and individual buyers. In a B2B model, the focus is on providing products or services that meet the needs of other businesses or business clients, often as part of a larger supply chain.

B2B transactions can occur through various channels, including company websites, specialized online directories, or direct communication. These transactions may involve the sale of raw materials or components and finished products or services used by other businesses in the production or delivery of their own goods or services.

Because B2B transactions often involve large orders or ongoing relationships between companies, the business model may differ from a business mainly serving individual customers. For example, a B2B business may focus on building long-term relationships with key clients, offering customized solutions to meet specific needs or providing ongoing support and maintenance services.

What is B2B in marketing?

B2B marketing refers to business strategies and tactics to promote and sell products or services to other businesses or organizations. B2B marketing may include a range of tactics, including digital marketing, search engine optimization, influencer marketing, social media, and more.

One of the key elements of B2B marketing is understanding the target audience. It may involve identifying specific industries or sectors the business is targeting, as well as understanding the needs, pain points, and preferences of potential customers. With this information, B2B marketers can develop messaging and content that resonates with their target audience and create campaigns tailored to their needs.

Digital marketing is a critical component of B2B marketing, as it allows businesses to reach potential customers through various channels, such as social media, email, and search engines. Search engine optimization (SEO) is another key tactic for B2B marketers, as it helps businesses improve their visibility and ranking on search engines and attract more traffic to their websites.

Influencer marketing can also effectively promote B2B products or services, particularly when targeting specific industries or sectors. It may involve partnering with industry influencers or thought leaders to promote the business’s offer to their followers or network.

B2B marketing may also include selling products through online retailers or marketplaces that cater to businesses rather than individual buyers. It may involve creating listings on these platforms, optimizing product pages, and developing pricing and shipping strategies tailored to business customers’ needs.

What is B2B in sales?

B2B sales refer to selling products or services to other businesses instead of individual buyers. B2B sales typically involve larger businesses that have more complex needs and require a more consultative sales approach.

In B2B sales, businesses may target many other businesses, depending on their market and industry. They may use a range of tactics to identify and reach potential buyers, such as networking, advertising, trade shows, or direct outreach.

The goal of B2B sales is to grow sales and revenue by developing relationships with other businesses and offering solutions that meet their needs. It often involves a more consultative sales approach, where the salesperson acts as a trusted advisor, providing guidance and expertise to the buyer throughout the sales process.

In B2B sales, the sales process may be longer and more complex than in B2C sales, as it often involves multiple decision-makers and stakeholders within the buying organization. As a result, successful B2B sales require a deep understanding of the buyer’s needs, pain points, and decision-making processes, as well as strong communication and relationship-building skills.

Business plan
Business-to-consumer (B2C)

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