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Blog / Beginner's handbook / The Best AI Tools for Ecommerce in 2025

Beginner's handbook

The Best AI Tools for Ecommerce in 2025

The Best AI Tools for Ecommerce in 2025
Printful Team

By Printful Team

14 min read

Ecommerce in 2025 runs on AI. There’s a lot to juggle, from product listings and customer support to creating content and tracking trends. That’s where AI tools for ecommerce come in. They help you save time, make data-driven decisions, and scale your business without burning out.

This article analyzes the best AI tools for ecommerce in 2025, from content creation and customer support to inventory management and marketing automation. You’ll learn how these tools increase sales, improve customer satisfaction, and streamline operations. We’ll also share valuable insights on choosing the right AI solutions for your ecommerce store, based on your goals, niche, and budget.

This guide is for you if you’re an online seller, creator, or part of a small ecommerce team. You’ll discover practical ways to optimize operations, improve the customer experience, and implement AI tools that make your online business more efficient—and more profitable.

Why use AI in ecommerce?

The numbers don’t lie: Artificial intelligence is rapidly transforming ecommerce businesses. In 2025, over 80% of ecommerce owners will use AI-powered tools to optimize processes, run detailed analytics, and create personal recommendations that drive sales.

AI technology empowers businesses to make faster and more effective data-driven decisions. From understanding customer behavior to automating marketing, refining pricing strategies, and improving customer satisfaction, AI tools help you act with precision.

Consider this:

Artificial intelligence isn’t just for enterprises. As tools become more affordable and intuitive, solopreneurs and small teams can use AI algorithms to automate processes that once took hours. Save time on writing descriptions, inventory management, or running targeted marketing campaigns across social media platforms.

The bottom line? AI tools for ecommerce aren’t optional—they’re essential. They help you analyze data, improve efficiency, and stay competitive in a saturated market.

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Top 14 AI tools for ecommerce in 2025

There’s no shortage of AI technology, but which one is actually worth it? We’ve handpicked the best AI tools for ecommerce in 2025, tailored specifically for solopreneurs, print-on-demand sellers, and small teams looking to get real results.

These tools help you automate processes, scale operations, and optimize your online store. Whether you’re creating high-converting content, improving customer engagement, or using customer data to make smarter decisions, these solutions support every part of your business.

Midjourney

The screenshot of the Midjourney landing page.

 

Midjourney is a powerful AI image generation tool that produces high-quality, one-of-a-kind visuals in seconds. It’s especially popular among designers, ecommerce retailers, and marketers who want to create unique graphics for product listings, blog posts, and advertising campaigns.

Key Features:

  • Generates stunning, high-resolution images from text prompts

  • Fast, iterative design process for brainstorming and visual ideation

  • Large selection of artistic styles and customizations

Pricing:

  • No free plan

  • Plans cost $10–$120/month

Use Case:

Midjourney is perfect for ecommerce businesses that need fast, flexible visual content. Use it to create promotional graphics, test product design concepts, or mockup campaign visuals—no design experience required.

Surfer AIThe screenshot of the SurferAI landing page.

Surfer AI is an AI-powered content creation tool. It helps online businesses create SEO-optimized blog posts, product descriptions, and landing pages in minutes. It combines natural language processing, machine learning, and keyword data to ensure your content ranks high in search engines.

Key Features:

  • AI-driven SEO optimization for ecommerce and blog content

  • Content tailored to keywords, tone, and audience intent

  • Seamless integration with Surfer SEO’s keyword research platform

Pricing:

  • No free plan

  • Part of the paid plans starting at $99/month

  • Or separate AI credits starting at $45 (3 articles)

Use Case:

Surfer AI is ideal for lean ecommerce teams and independent sellers who want to scale content without hiring extra help. Use it to produce SEO-optimized product descriptions, blog posts, and landing pages that boost search engine rankings and save hours of manual writing.

Jasper The screenshot of the Jasper landing page.

Jasper (formerly Jarvis) is an AI-powered writing assistant designed for businesses, marketers, and creators who need high-quality content quickly. It uses machine learning algorithms to generate product descriptions, blog posts, emails, and ad copy tailored to your brand voice and audience.

Key Features:

  • AI templates for different content types, like ads, emails, and blog posts

  • Brand voice customization and team collaboration tools

  • Integrates with tools like Surfer SEO and other marketing tools

Pricing:

  • Free 7-day trial, no free plan

  • Plans cost $49–$69/month

Use Case:

Jasper is ideal for online businesses that need to scale high-quality content fast. Use it to generate blog posts, emails, or social media posts that reflect your brand voice and support your marketing strategies—all while improving conversion rates.

ChatGPT The screenshot of the ChatGPT landing page.

ChatGPT is one of the most versatile AI tools for ecommerce. Built by OpenAI, it uses natural language processing and advanced machine learning algorithms to generate human-like responses for various tasks, from customer service to content creation.

Key Features:

  • Handles customer support, FAQs, product descriptions, marketing content, and more

  • Generates natural, conversational responses

  • Available via API or plugins for easy use across ecommerce platforms

Pricing:

  • Has a free plan

  • Paid plans cost $20–$200/month

Use Case:

ChatGPT is a go-to artificial intelligence tool for online businesses that want to improve customer service, generate product descriptions, or create engaging marketing content. It improves customer engagement, saves time on repetitive tasks, and works across channels—from your website to social media.

Lyro by Tidio The screenshot of the Lyro landing page.

Lyro is an AI customer support tool designed for ecommerce. The AI tool integrates with Tidio’s live chat platform and handles customer inquiries instantly and efficiently. Lyro employs advanced natural language processing to understand user queries and provide accurate, helpful responses, improving customer satisfaction without extra staffing.

Key Features:

  • 24/7 automated customer support for order tracking, product questions, and shipping info

  • Pre-trained on common ecommerce customer service scenarios

  • Easy integration with popular platforms like Shopify and WooCommerce

Pricing:

  • The first 50 conversations are free

  • Part of the paid Tidio plans starting at $24.17/month

  • Conversation credits starting at $39 (50 conversations)

Use Case:

If you run a small ecommerce store without a dedicated support team, Lyro handles customer interactions seamlessly. It answers questions about order status, product details, and shipping, while you focus on scaling your business and keeping customers happy.

Kittl

The screenshot of the Kittl landing page.

Kittl is a design-focused AI tool for ecommerce that helps creators and small business owners create stunning visuals. Use it to generate images for product designs, packaging, and digital marketing materials. Its drag-and-drop interface and smart templates are ideal for print-on-demand sellers and online store owners.

Key Features:

  • AI-powered design recommendations and templates

  • Easy customization for print-on-demand and ecommerce products

  • Built-in AI tools for social media posts, branding assets, and merch mockups

Pricing:

  • Has a free plan

  • Paid plans cost $15–$90/month

  • Offers a 50% student discount

Use Case:

Print-on-demand sellers use Kittl or other t-shirt design software to quickly create high-quality content for t-shirts, mugs, posters, and other custom products. Its artificial intelligence features help generate new ideas, refine typography, and stay current, making it a must-have for creating eye-catching product and marketing assets.

Nosto The screenshot of the Nosto landing page.

Nosto is an AI-powered ecommerce platform that empowers businesses with personalized shopping experiences for every customer. Nosto uses AI algorithms, machine learning, and customer data analysis to optimize product recommendations, dynamic content, and email marketing automation.

Key Features:

  • AI-driven personalized recommendations

  • Analyze customer data to create segmentation and targeting based on user behavior and purchase history

  • Integration with major platforms, such as Shopify, Magento, and WooCommerce

Pricing:

  • No free plan

  • Custom pricing based on your store’s size, traffic, and feature needs

Use Case:

Nosto is ideal for ecommerce brands that want to turn customer behavior into personalized shopping experiences. Use it to deliver real-time product suggestions, targeted offers, and dynamic content that increase conversion rates and customer retention.

Prisync The screenshot of the Prisync landing page.

Prisync is an artificial intelligence-driven pricing strategy and competitor monitoring tool for ecommerce businesses. It uses machine learning algorithms to track pricing data from competitors and market trends. This ensures that you remain competitive while maximizing profit margins.

Key Features:

  • Automated competitor price monitoring

  • Dynamic pricing suggestions based on market trends

  • Real-time insights to adjust pricing strategies and boost sales

Pricing:

  • No free plan, but it offers a 14-day free trial

  • Paid plans cost $99–$399/month

Use Case:

Built for sellers who want to optimize product pricing, monitor the market, and implement custom pricing strategies that automatically adapt to changes. This tool ensures your pricing remains competitive in a crowded market, helping you drive sales without underselling your products.

Algolia The screenshot of the Algolia landing page.

Algolia is an AI-powered search and discovery tool that improves the shopping experience on ecommerce platforms with relevant search results. It lets users quickly find what they want, increasing conversions and customer satisfaction.

Key Features:

  • AI-driven search, filtering, and product discovery

  • Personal recommendations based on customer behavior

  • Seamless integration with Shopify, Magento, and other popular platforms

Pricing:

  • Has a free plan

  • Paid plans start at $1/month with usage-based pricing

Use Case:

Algolia is ideal for ecommerce stores with large or fast-changing inventories. Use it to power fast, accurate site search, deliver personalized recommendations, and reduce bounce rates by helping customers find what they need instantly.

Salesforce Einstein

The screenshot of the Salesforce landing page.

Salesforce Einstein is an AI solution built into the Salesforce ecosystem. It analyzes and predicts user behavior and automates tasks like lead scoring, customer segmentation, and personalized recommendations within your CRM and marketing stack.

Key Features:

  • AI-driven insights for sales, marketing, and customer service

  • Predictive data analysis based on previous transactions and customer preferences

  • Automated advertising campaigns with personal recommendations

Pricing:

  • No free plan

  • Included in select plans, like the Starter Suite ($25/month)

Use Case: 

For ecommerce businesses that already use Salesforce, Einstein provides insights that improve operational efficiency, customer engagement, and marketing strategies all in one platform. It’s handy for large stores that require advanced analytics and automation.

Synthesia

The screenshot of the Synthesia landing page.

Synthesia is a reputable AI tool that uses AI-generated avatars to create professional, high-quality video content. It’s perfect for ecommerce businesses looking to create engaging product demos, explainer videos, or marketing content without a large production team.

Best Features:

  • Create videos in 120+ languages with AI avatars

  • Customize scripts, voices, and visual styles

  • Save time and money on video production

Pricing:

  • Has a free plan

  • Paid plans cost $29–$89/month

Use Case:

Small teams and solopreneurs use Synthesia to produce advertising campaigns, product walkthroughs, or customer onboarding videos in minutes. Synthesia enables ecommerce businesses to stand out on social media platforms and drive engagement without expensive video shoots.

Klaviyo AI

The screenshot of the Klaviyo landing page.

Klaviyo AI is one of the most effective AI marketing tools for ecommerce businesses. It uses customer data, purchase history, and user behavior to send personalized emails, SMS, and push notifications. This helps brands boost customer retention and drive repeat sales automatically.

Key Features:

  • Marketing tools for audience segmentation and personalized recommendations

  • Predictive analytics for customer behavior and churn

  • Automation of email flows, SMS, and push notifications

Pricing:

  • Free for up to 250 contacts for the first 60 days

  • Paid plans start at $20/month, based on contact volume and messaging features

Use Case:

Klaviyo AI is ideal for ecommerce brands focused on lifecycle marketing. The tool helps you create effective email marketing campaigns, increasing customer retention, repeat sales, and conversions without hiring a whole marketing team. 

Clerk.io The screenshot of the Clerk IO landing page.

Clerk.io is an AI-powered platform that improves product discovery and personal recommendations. It employs advanced machine learning algorithms to analyze customer interactions, predict interests, and optimize your website’s product display for higher conversions.

Key Features:

  • Personalized product recommendations based on real-time customer data

  • AI-driven search, filtering, and merchandising tools

  • Automated cross-sell and upsell strategies to increase sales

Pricing:

  • No free plan, free 7-day demo

  • Custom pricing based on store size and traffic

Use Case:

Clerk.io is ideal for ecommerce stores with large catalogs or fast-moving inventory. Use it to show the right products to the right shoppers—improving relevance, increasing conversion rates, and reducing bounce.

Optimonk The screenshot of the Optimonk landing page.

Optimonk is an AI software for conversion rate optimization and personalization. It helps you engage shoppers with targeted pop-ups, banners, and messages—based on user behavior and real-time intent. The result: fewer abandoned carts and more personalized experiences.

Key Features:

  • AI-powered targeting based on user behavior and purchase history

  • Ready-made templates for social media campaigns, pop-ups, and email capture forms

  • Integration with major ecommerce platforms like Shopify and WooCommerce

Pricing:

  • Has a free plan

  • Paid plans cost $29–$249/month

Use Case:

OptiMonk is perfect for ecommerce businesses that want to improve conversion rates and reduce cart abandonment with a simple setup. Use it to show personalized discounts, product reminders, or messaging at exactly the right moment in the buyer journey.

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How to choose the best AI tools for your ecommerce store

With so many AI tools for ecommerce, how do you know which ones are best for your business? Don’t just go with the popular choice. Find solutions that align with your goals, budget, and niche. Here is a simple checklist to help you make decisions.

Is it compatible with your industry/niche?

AI tools aren’t one-size-fits-all. A tool designed for print-on-demand sellers may not be as useful for fashion retailers or digital products. Look for tools designed for your business model.

  • Print-on-demand store: Prioritize tools that support fast product mockups, design automation, and marketing assets (like Kittl or Jasper)

  • Selling across multiple platforms: Pick tools that handle SKU syncing, pricing automation, or personalized merchandising (like Prisync or Clerk.io)

Check the feature set, use cases, and pricing. If the company’s website doesn’t speak to your business type, move on.

What’s the budget?

Some AI-powered ecommerce tools are free or low-cost, while others are more expensive. Set a clear budget and weigh the cost of the tool against the value it can provide. Then see if the tool:

  • Replaces work you’re currently paying someone to do

  • Can help you recover more carts, reduce churn, or increase AOV

For example, $45 for an AI writing tool that gets you 3 optimized product pages is a smart trade—if it saves hours and boosts search visibility. Look for free trials, usage-based tiers, or month-to-month plans that let you test first.

What’s the end result?

Before you invest in an artificial intelligence solution, determine your goal. Are you trying to drive sales, improve the customer experience, or produce high-quality content? Some AI products specialize in AI marketing tools such as ad copy, emails, and social media posts, while others deal with pricing, customer service, and data analysis.

Choose a tool that delivers the specific results you seek.

Will it save your time?

The best ecommerce AI tools should help you automate processes that would otherwise take up your time, like analyzing data, writing content, or answering customer inquiries. If a tool doesn’t streamline your workflow, it’s not for you. 

Will it help you make a profit?

Your AI investment should pay off. Look for tools that will help you increase conversion rates, effectively engage customers, and make informed decisions that lead to more sales.

Review pricing against what the tool helps you gain. If it doesn’t contribute to revenue—directly or indirectly—it’s not an investment. It’s a distraction.

Conclusion

AI tools for ecommerce are no longer optional; they are essential for anyone running an online store in 2025. Solopreneurs, print-on-demand sellers, and small teams benefit from using artificial intelligence to automate tasks, understand customers, and scale their businesses.

The best ecommerce AI tools are accessible, affordable, and designed for various needs. Start by defining your goals and researching tools that meet your needs. With the right mix of AI marketing tools and ecommerce solutions, you’ll grow faster and make smarter decisions.

The takeaway? AI won’t replace your creativity or hard work—it’ll help you scale it. Learn how to use AI for ecommerce wisely, and you’ll have an advantage in an increasingly competitive market.

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FAQ

There are many great options, but Lyro by Tidio, ChatGPT, and Klaviyo AI stand out as the best for customer engagement. They offer quick, automated responses and improve the overall customer experience.

AI tools don’t order for customers but rather guide them through shopping. AI helps customers find products by making personal recommendations, optimizing search results, and even managing inventory and pricing in the backend.

The future of AI in ecommerce is all about deeper personalization, faster analytical decisions, and smarter automation. Expect AI to drive real-time decision-making, automate complex workflows, and deliver tailored experiences at every touchpoint—from product discovery to post-purchase retention.

author

By Printful Team on Jun. 17, 2025

Printful Team

Guest Author

Printful is an on-demand printing and fulfillment service that helps businesses create and ship custom products.

Printful is an on-demand printing and fulfillment service that helps businesses create and ship custom products.